Terms of service

Terms of Service

Last updated: June 17, 2026

Welcome to CRAVZY. These Terms of Service ("Terms") govern your access to and use of our website located at https://cravzy.shop and any related services provided by CRAVZY (collectively, the "Services").

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use our Services.

1. Eligibility

By using our Services, you represent that you are at least 18 years of age or are using the Services under the supervision of a parent or legal guardian.

You agree to use our Services only for lawful purposes and in accordance with these Terms.

2. Products and Services

We strive to display our products, descriptions, images, and pricing as accurately as possible. However, we do not guarantee that product descriptions, images, pricing, availability, or other content on our website are accurate, complete, current, or error-free.

We reserve the right to:

  • Modify or discontinue products at any time without notice

  • Limit the quantities of products available for purchase

  • Refuse or cancel orders at our sole discretion

  • Correct pricing, description, or typographical errors

Product colors and appearances may vary depending on your device settings.

3. Pricing and Payments

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

By placing an order, you agree to provide current, complete, and accurate payment and billing information.

Payments are processed securely through third-party payment providers. We do not store your complete payment card details.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

4. Shipping and Delivery

Delivery times provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance processes

  • Weather conditions

  • Incorrect shipping information provided by customers

  • Events beyond our reasonable control

Risk of loss and ownership of products pass to you upon delivery.

5. Returns, Refunds, and Cancellations

Our Refund and Return Policy governs all returns, refunds, exchanges, and cancellations.

By placing an order, you agree to the terms outlined in our Refund and Return Policy.

6. User Accounts

You may be required to create an account to access certain features of our Services.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

7. Intellectual Property

All content available on our website, including but not limited to text, graphics, logos, product images, videos, icons, designs, and software, is the property of CRAVZY or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content from our website without our prior written consent.

8. Prohibited Activities

You agree not to:

  • Use the Services for any unlawful purpose

  • Violate any applicable laws or regulations

  • Interfere with the security or functionality of the website

  • Upload malicious code, viruses, or harmful content

  • Attempt to gain unauthorized access to our systems

  • Use automated tools to scrape or collect data from our website

  • Impersonate any person or entity

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites.

Your use of third-party services is at your own risk.

10. Disclaimer of Warranties

Our Services and products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee that:

  • The Services will be uninterrupted or error-free

  • The website will be secure or free from harmful components

  • Product descriptions or other content will be accurate or complete

To the fullest extent permitted by law, CRAVZY disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by applicable law, CRAVZY, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or purchase of products.

Our total liability for any claim related to a product or order shall not exceed the amount paid by you for that product or order.

12. Indemnification

You agree to indemnify, defend, and hold harmless CRAVZY and its affiliates, employees, and service providers from any claims, damages, liabilities, costs, or expenses arising out of your violation of these Terms or misuse of our Services.

13. Privacy

Your use of our Services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Any changes will become effective immediately upon posting on this page.

Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

16. Contact Information

If you have any questions regarding these Terms, please contact us:

CRAVZY

Website: https://cravzy.shop

Email: cravzysupport@gmail.com

Location: Gurugram, Haryana, India